Privacy policy
Privacy Policy – Elite Zone Sports
Effective Date: October 8, 2025
This Privacy Policy describes how Elite Zone Sports ("we," "us," or "our") collects, uses, shares, and protects the personal information you provide when you visit or make a purchase from our website at www.elitezonesports.com (the "Site").
By accessing or using the Site, you consent to the data practices described in this policy.
1. Information We Collect
We collect personal information directly from you when you interact with our Site.
A. Information You Provide to Us:
We collect the following personal data when you place an order, create an account, or contact us:
Contact & Identity Data: Your full name, email address, physical billing and shipping address, and phone number.
Transaction Data: Details about the products you purchase.
Payment Data: Although we do not store full payment card details on our servers, we collect partial payment information, which is processed securely by our third-party payment gateway.
B. Information Collected Automatically:
When you browse our Site, we automatically collect certain information about your device and activity:
Device & Usage Data: IP address, browser type, operating system, time zone, and information about the web pages you view.
Cookies & Tracking Data: We use cookies, web beacons, and similar technologies to track your activity on our Site (e.g., items in your cart) and to assist with targeted advertising and site analytics.
2. How We Use Your Information
We use the information we collect for the following business purposes:
|
Purpose |
Description |
|
Fulfillment & Service |
To process your transactions, fulfill your orders, and manage returns and exchanges. |
|
Communication |
To send you updates, tracking information, confirmation emails, and respond to your customer service inquiries. |
|
Security & Fraud Prevention |
To screen orders for potential risk or fraud, and to protect the integrity of our Site. |
|
Marketing |
To provide you with information, products, or services that you request or that may be of interest to you (you may opt out at any time). |
|
Analytics & Improvement |
To improve and optimize our Site, services, and product offerings (e.g., by generating analytics about how our customers browse and interact with the Site). |
3. How We Share Your Information
We are transparent about data sharing. We do not sell your personal information. However, we must share your data with certain trusted third-party service providers solely to operate our business and fulfill your order. These third parties are contractually obligated to protect your data.
We share your personal information with the following categories of recipients:
Payment Processors: Such as Shopify Payments, PayPal, Stripe, to securely process your financial transactions.
Shipping & Logistics Providers: Such as USPS, FedEx, DHL, to generate shipping labels and deliver your products.
Marketing & Analytics Partners: Such as Google Analytics and [Insert other Ad/Analytics Partners] to help us understand site usage and run relevant advertising campaigns.
Legal Compliance: We may disclose your information if required to do so by law, court order, or governmental regulation to comply with legal processes or defend our rights.
4. Data Security
We prioritize the security of your personal data.
Encryption: The transmission of sensitive information (such as payment details) is secured through industry-standard encryption protocols, including SSL (Secure Socket Layer) technology. You can verify this by checking for the "https" in the website address bar.
Storage: We take commercially reasonable steps to protect your personal data from unauthorized access, use, or disclosure.
5. Your Privacy Rights
Depending on your location, you may have the right to:
Access: Request access to the personal data we hold about you.
Correction/Deletion: Request that we correct or delete any inaccurate or incomplete data.
Opt-Out: Opt-out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email we send, or by contacting us directly.
To exercise any of these rights, please contact us using the information provided below.
6. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the following verified methods:
|
Contact Method |
Details |
|
Email Address |
support@elitezonesports.com |
|
Phone Number |
+1 (786) 722-3466 |
|
Mailing Address |
Miami, FL, 33196. USA |